Cookie Crumb

Rakonto for Business
August 29, 2023

🍪 Cookie Crumb

That was her name.

When I joined Lightspeed (later bought by Bell+Howell in late 1994) I was in for a culture shock.

⛪ I was a naïve, straight-laced, #conservative, #church-going kid, one year out of college.

🏍 Our customers (and some of our employees) were #motorcycle enthusiasts who didn't look like me at all. #Tattoos, leather jackets, #beards, foul language (before all of this became mainstream). The horror!!!

Never in my wildest dreams would I consider associating with these kinds of people. I was so judgmental! I thought, "These people are sinners!"

My mentor, Hal Ethington, could tell I was a freaked out fish out of water. He pulled me aside and said, "You're going to LOVE these people!"

🍪 He then told me the story of Cookie Crumb.

As I recall, she went by the nickname Cookie, and later married a guy with the last name Crumb.

Yup.😄

She was larger than life. Opinionated. Spoke whatever was on her mind.

👨🏫 Hal had her in a week-long class held at our offices near the #SaltLakeCity International Airport.

During a break, Hal walked outside. There he saw Cookie and some other folks there for the #training, cigarettes in hand.

As he approached Cookie, she pointed at the signs posted on the door and said:

❗No Smoking!

❗No Soliciting!

❗A girl can't have any fun in this town!!!

😂 I burst out laughing when Hal told me this story.

And he was right - I fell in love with these people.

They had some of the most amazing stories. And although they had a common love for motorcycles (so much that they made a career out of it) they were an incredibly diverse bunch.

I remain profoundly grateful for the opportunity I was given to work with so many wonderful people, who opened my eyes to the inherent goodness in us all.

Christian Napier | Rakonto Founder / CEO

--Your organization is full of stories like this. They are priceless. We can help you capture them.

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